Được, mình điền luôn 5–20 business days cho phần delivery. Bản hoàn chỉnh bạn có thể paste thẳng vào Shopify:

Shipping Policy

Thank you for shopping with AURATI. We’re committed to getting your order to you as safely and efficiently as possible.

Order Processing

Orders are typically processed within 1–3 business days after payment is confirmed.

Orders placed on weekends or public holidays will begin processing on the next business day.

During high-volume periods, new drops, holidays, or promotional events, processing times may be slightly longer.

Shipping Times

Estimated delivery time after dispatch:

• Standard delivery: 5–20 business days

Delivery times are estimates only and may vary depending on destination, carrier delays, customs processing, weather conditions, or other circumstances outside our control.

Shipping Costs

Shipping fees are calculated at checkout based on your delivery location, package size and weight, and available shipping method.

If free shipping is available for a specific promotion or order value, it will be shown at checkout.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information where available.

Please allow some time for tracking updates to appear after your package has been handed over to the carrier.

International Orders

International customers may be responsible for customs duties, import taxes, or other fees charged by the destination country.

These charges are not included in the product price or shipping fee unless otherwise stated at checkout.

AURATI is not responsible for customs delays or additional charges imposed by local authorities.

Incorrect Shipping Address

Please make sure your shipping information is correct before completing your order.

If you notice an error after placing your order, contact us as soon as possible at [your support email].

We will do our best to help, but we cannot guarantee address changes once the order has entered processing or has already shipped.

Lost, Delayed, or Missing Packages

If your tracking information shows an unusual delay or your package appears to be missing, please contact us at [your support email] with your order number.

We’ll review the situation and assist you with the next steps.

Please note that delays caused by the shipping carrier, customs, weather, or incorrect delivery information may be outside our direct control.

Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery and include:

• your order number
• photos of the packaging
• photos of the damaged item

We’ll review the issue and help determine the appropriate resolution.

Contact

For shipping questions, contact us at:

Email: [phuongruoi68@gmail.com]